The Change Management Process
A robust change management process is a key component for successfully ensuring that an organization can keep up with changing needs without disrupting operations. The process follows a structured path from inception to implementation.
Identify, Plan & Approve
Identify the need for change, design a high-level plan with clear goals, and obtain management approval.
Budget, Assign & Mitigate
Develop a budget and timeline, assign responsible personnel, and identify and address potential risks.
Procure, Train & Test
Provide an implementation roadmap, procure necessary resources, train personnel, and test the system change in a segregated environment (e.g., Development, Staging).
Execute & Monitor
Execute the implementation plan in the Production environment, and then continuously review and monitor the change to verify its effectiveness.
Identifying Change Management Risks
Every stage of the change process, from acquisition to integration, carries potential risks. Identifying these risks is crucial for mitigating disruption and ensuring a successful outcome. Click on a category to explore its associated risks.
Risk Categories
Selection & Acquisition
Integration
Outsourcing
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A description of the risks in the selected category will appear here.
Implementing Change Management Controls
Once risks are identified, controls are designed to minimize their impact. These controls range from formal policies to technical safeguards, ensuring that changes are implemented smoothly and securely. Click on a control type to learn more.
Key Control Areas
Policies & Procedures
Authorization & Duties
Testing & Conversion
Documentation & Logging
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A description of the controls in the selected area will appear here.
Change Management Methodologies
Two of the most common methodologies for managing IT projects are the Waterfall and Agile models. They represent fundamentally different approaches to planning, execution, and handling change.
Waterfall Model
- Linear & Sequential: Each phase must be completed before the next begins.
- Rigid: Changes are difficult and costly to implement once a phase is complete.
- Benefit Delay: The full value of the project is not realized until the very end.
Agile Model
- Iterative & Flexible: Work is done in small, simultaneous cycles (sprints).
- Adaptive: Welcomes changes and customer feedback throughout the process.
- Early Delivery: Delivers working software frequently, providing value sooner.
