Performance Management Dashboard

Analyze and improve corporate performance using various measurement tools.

Productivity Simulator

Total Output (Units)

Plastic Input (lbs)

Plastic Price ($/lb)

Cement Input (lbs)

Cement Price ($/lb)

Partial Productivity Ratio (PPR) - Plastic

0.05

0.05 units produced per lb of plastic

Total Factor Productivity (TFP)

0.030

0.030 units produced per dollar of total input cost

Cost of Quality Simulator

See how investing in prevention and appraisal costs (conformance costs) affects failure costs (nonconformance costs).

Conformance Cost Investment Level ($)

Min Investment Max Investment

Conformance Costs (Prevention/Appraisal) $50,000

Nonconformance Costs (Internal/External Failure) $166,667

Total Cost of Quality $216,667

Cost of Quality Composition

Balanced Scorecard Explorer

Click on each perspective to see examples of detailed objectives and measures.

Financial Perspective

Maximizing Shareholder Value

Customer Perspective

Customer Satisfaction & Retention

Internal Business Process

Operational Efficiency & Quality

Learning & Growth

Human Capital & Innovation

Key Non-Financial Performance Metrics

Customer Retention Rate

Retaining existing customers is more cost-effective than acquiring new ones. A high retention rate indicates customer satisfaction and loyalty.

Formula: ((Ending Customers - New Customers) / Starting Customers) × 100

Employee Turnover Rate

Employee turnover leads to loss of expertise and replacement costs. A low turnover rate indicates a stable organizational culture.

Formula: (Number of Employees Who Left / Average Number of Employees) × 100